FAQ

We specialize in two primary services: mobile dog running, where we provide exercise sessions tailored to your dog’s needs, including slatmill sessions, and in-home dog care, ensuring your dog receives attentive care while you’re away.

We will come to your home or other location at scheduled times to exercise your dog, either outdoors or on the slatmill. Slatmills provide controlled exercise that helps improve stamina, muscle tone, and cardiovascular health. They are also an excellent option for less mobile or agile dogs as the specially-designed slats offer cushioning for a lower impact workout.

The slatmill can hold one dog up to 45kg.

Running on a slatmill is a controlled environment that allows dogs to exercise regardless of weather conditions. It's particularly beneficial for building endurance, promoting weight loss, and maintaining joint health without impact stress.

Sessions are typically 30 minutes, but depend on your dog’s fitness level and needs. We customize the duration to ensure your dog receives the appropriate amount of exercise.

We offer both options. Please visit the ‘Services’ page to compare pricing for each option.

Slatmills aren’t just for the super elite dogs. From high-energy breeds to senior pets, every dog can benefit from regular, structured exercise. The slatmill can also help alleviate stress and reduce destructive behaviour in anxious dogs or those with behavioural issues.

Our in-home care service covers feeding, fresh water replenishment, waste removal, playtime, administering medication (if needed), and lots of love and attention during each visit.

Yes, we offer services seven days a week, including holidays. We understand that your dog’s needs don’t take a day off, and we’re here to help whenever you need us.

You can schedule services by contacting us through our website, phone, or email. We recommend booking in advance, especially during peak times, to ensure availability.

We currently serve within 30km of the Shepparton area. Are you just outside this area? Please contact us for options. An additional travel fee may be applicable. Pop up locations vary though, so keep an eye on the social media pages for times and dates.

Our rates vary based on the type and duration of service you choose. Please visit the services page and contact us directly for a personalized quote based on your dog’s needs and your location.

We accept payments via credit card, debit card, and other electronic payment methods for your convenience. Payment is typically processed after each service. Depending on the service and location, a small deposit may be required to secure your booking.

We understand that plans can change. Please notify us at least 24 hours in advance to avoid cancellation fees. We’ll do our best to accommodate rescheduling requests.

We welcome your feedback! You can leave us a review on Google or our social media pages, or contact us directly with any comments or suggestions you may have.